Billing Support

If you would like to cancel your membership, retrieve your username and/or password, or have a billing question then please click HERE if you signed up via DHD Media or click HERE is you signed up via SegPay.

Streaming Videos on FraternityX.com

FraternityX.com is a streaming only site. Users cannot download any videos from the site. Unlike downloading, streaming does not copy the movie file to your hard drive. The site works best wtih Adobe Flash Player. Flash Player is available for both Windows and Mac OS.

get.adobe.com/flashplayer/

Problems Streaming Videos

If you are having problems playing videos we recommend updating your video player. Please ensure you have an up to date version of Flash Player (see link above). Second, try temporarily disabling any internet security software. If the problem persists contact customer support help@fraternityx.com for assistance.

Can’t Login?

If you are having problems with the login, and you’re sure your username and password are correct, then try deleting your cookies and web history, then login again.

Still Need Help?

Your business is important to us. Should the above not answer your questions. Or you have any questions or comments, you may contact us at help@fraternityx.com.

In all communications please ensure that you include the following:

Your username or transaction number from SegPay or DHD

A complete description of the problem. Please include any steps needed to reproduce the problem so we can help.

If applicable, please include a description of your computer system, including hardware, operating system, which browser and media player you are using, and internet connection type.

To cancel your membership please visit either SegPay or DHDmedia

(c) 2014 OLB Media, LLC All rights reserved. All models are 18 years of age or older.